A little while after I posted my last article about my experience with Rogers’ customer service I got a call. Unfortunately, I wasn’t able to answer it as I was in a very important meeting. My voicemail indicates the call was from the “Office of the President.” So, perhaps I’m making progress?
My phone has been activated again- so, I does indeed seem I am making some progress here. It was too late to call them when I got the message, so I won’t know what the actual result will be until tomorrow. I sincerely hope we can work out an amicable solution.
I’ll be sure to update you tomorrow. Until then, if any of you have had an experience with Rogers’ El Presidente, please share any advice you may have for my call tomorrow!
- Is it Time to De-Occupy Rogers Mobile? (With a hammer…) (genuinewitty.wordpress.com)
- You know you’re a ‘valued’ Rogers customer when… (mudpiebliss.wordpress.com)
- Are Your Customers Silently Seething? (themarlincompany.com)
- Mister Roger Gets a Documentary for his Birthday (webpronews.com)